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National Association of REALTORS® Code of Ethics

Visit NAR's website to view the official code of ethics

Ethics Training Requirements

The bylaws of the National Association of Realtors®, as well as the bylaws of the Kerrville Board of Realtors®, require all Realtor® members to complete a certified Code of Ethics training class.  New members must complete this training within 90 days of applying for membership and once every four years after that.  Current members are required to complete a training session before December 31, 2012 and once every four years after that.  Read the relevant section of the local bylaws...

For more information, visit NAR's Code of Ethics Resources page.


Ethics Training Online

Click the button to the left to access the online New Member Orientation Course on the Code of Ethics developed by the National Association of Realtors®. This course meets all learning objectives and criteria for the New Member Code of Ethics Orientation Policy (Policy Statement 47, NAR Code of Ethics and Arbitration Manual).  This class does not carry MCE credit.

Please note:  This course is for new Realtor® members only; existing members should see the course below.

Quadrennial Ethics Training

NAR's new online Quadrennial Realtor® Ethics Training course for existing members is now available online. This on-line course meets all learning objectives and criteria for the Quadrennial Ethics Training Policy (Policy Statement 48, NAR Code of Ethics and Arbitration Manual).  The new on-line Quadrennial Realtor® Ethics Training course was developed by the National Association of Realtors®.  This class does not carry MCE credit. If you hold a Brokers license and are exempt from MCE, you will be required to take this class before December 31, 2012.

Please note:  This course is for existing Realtor® members only; new members should see the course above.

Filing an Ethics Complaint

As of March 2009 the Kerrville Board of REALTORS® no longer conducts Grievance or Professional Standards hearings but will assist you in the proper procedures. The Association of REALTORS® can provide you with information on the procedures for filing an ethics complaint.

Here are some good general principles to keep in mind.

  • Ethics complaints must be filed with the Texas Association of REALTORS® (TAR) within one hundred eighty (180) days from the time a complainant knew (or reasonably should have known) that potentially unethical conduct took place.
  • The REALTORS® Code of Ethics consists of seventeen (17) Articles. The duties imposed by many of the Articles are explained and illustrated through accompanying Standards of Practice or case interpretations.
  • Your complaint should include a narrative description of the circumstances that lead you to believe the Code of Ethics may have been violated.
  • Your complaint must cite one or more of the Articles of the Code of Ethics which may have been violated. Hearing panels decide whether the Articles expressly cited in complaints were violated – not whether Standards of Practice or case interpretations were violated.
  • A member of the TAR Professional Standards Committee may be appointed to provide assistance in preparing a complaint in proper form and with proper content.

Call the Kerrville Board of REALTORS® Association Executive at (830) 896-1255 or send an email with any questions you may have. You may also click on this link to begin the filing process.