Kerrville Board of Realtors®

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What to Do If You Have a Complaint

Both the Code of Ethics and local Bylaws put in place several procedures for resolving disputes and handling complaints and grievances.

Please be aware that these procedures only apply to members of the Kerrville Board of Realtors®. If you have a complaint about a member of another Board of Realtors®, then you should contact the Texas Association of Realtors® for help in determining which Board they are a member of. If the real estate agent or licensee is not a member of any Board of Realtors®, then you will need to contact the Texas Real Estate Commission (TREC) for help.

If you do have a complaint against one of our members, you can print a copy of the ethics complain packet by clicking here or contact Mona LeBleu at (830) 896-1255 for assistance on how to proceed.